what we do
Managed Services Provider
We are Digital Managed Services Provider and our services are designed to ensure continuous improvement while you continue to focus on your core business. Most of our clients have chosen KTech’s Digital Cloud services for their RPA solutions. Our digital managed services typically include the following
01
Proactive Production Support
02
Change Request Management
03
Integration
Testing
04
Continuous Enhancements
05
Integrations
Development
06
Value-added Innovative Services
RPA Managed Services - Approach & Structure
Dedicated account management – single point of contact
Well defined governance structure
Clearly defined escalation rules/processes
24/7
Support Portal
Well structured
SLAs
Access to Center of
Excellence
Advantages of RPA Managed Services in KTech’s Digital Cloud
- Eliminates Turn around time for Deployment of code
- Eliminates Middleware support Team for RPA server maintenance and Migrations
- RPA Support services during your business hours
- Partnership with leading RPA technologies for constant innovations and updates
- Eliminates Robotic Process Automation Licenses and Bot maintenance
- Eliminates the need for database Team to support databases and data migration requests
- Highly scalable servers to meet growing demand
- Better issue/change tracking and managing through KTech Project tracking tool
- Well defined SLAs to manage bugs and change requests
- Better communication between Business and Development team for Adhoc runs and business changes
- Proactive Monitoring and Optimization
- Enhanced Reporting services to address data/Bot related issues
- Eliminates server maintenances as all Bots will be moved to KTech cloud resulting in lower cost
- You will be charged on-need basis and during bot execution hours
- Pricing could be made more flexible and affordable as less teams are involved
We make a difference
All our Services are customer focused
and cost-effective.
