Robotic Process Automation (RPA) is a cost-effective technology that allows automation of high-volume and tedious tasks to reduce human interventions. RPA technology has software robots programmed to mimic human actions like sending emails, calling, and scheduling.
One of the primary challenges that healthcare institutes face is the processing of the information generated across many sources. And sources include internal existing systems like scheduling applications, clinical apps, lab systems, ERPs, and HR applications and external sources like third-party portals, insurance claim portals.
Integration of these existing systems are often complicated, and most healthcare institutes still often rely on employees to process bulk information.
With RPA, healthcare Institutions can carry out these repetitive tasks - Physician availability, Patient enrollment, Patient scheduling, Insurance Claims administration, Clinical documentation, billing and compliance, Secondary claims management, Accounts receivable and denial recovery, Self-pay administration.