what we do

Managed Services Provider

We are Digital Managed Services Provider and our services are designed to ensure continuous improvement while you continue to focus on your core business. Most of our clients have chosen KTech’s Digital Cloud services for their RPA solutions. Our digital managed services typically include the following

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Proactive Production Support

Change Request Management

Integration
Testing

Continuous Enhancements

Integrations
Development

Value-added Innovative Services

RPA Managed Services - Approach & Structure

Dedicated account management – single point of contact

Rapid Digital Transformation-Assessment & Roadmap | KTech Products

Well defined governance structure

Businessman works with laptop and Futuristic lights on screen. Global internet connection and streaming concept

Clearly defined escalation rules/processes

24/7
Support Portal

Well structured
SLAs

Access to Center of
Excellence

Robotic Process Automation as a Service

New RPA BOT Development

Incident Management

Release Management

Monitoring & Maintenance

Advantages of RPA Managed Services in KTech’s Digital Cloud

Eliminates Turn around time for Deployment of code
Eliminates Middleware support Team for RPA server maintenance and Migrations
RPA Support services during your business hours
Partnership with leading RPA technologies for constant innovations and updates
Eliminates Robotic Process Automation Licenses and Bot maintenance
Eliminates the need for database Team to support databases and data migration requests
Highly scalable servers to meet growing demand
Better issue/change tracking and managing through KTech Project tracking tool
Well defined SLAs to manage bugs and change requests
Better communication between Business and Development team for Adhoc runs and business changes
Proactive Monitoring and Optimization
Enhanced Reporting services to address data/Bot related issues
Eliminates server maintenances as all Bots will be moved to KTech cloud resulting in lower cost
You will be charged on-need basis and during bot execution hours
Pricing could be made more flexible and affordable as less teams are involved

We make a difference

All our Services are customer focused
and cost-effective.

Get in touch

Managed Services Provider

Proactive Production Support

Change Request Management

Integration Testing​

Continuous Enhancements

Integrations Development

Value-added Innovative Services

RPA Managed Services - Approach & Structure​

Dedicated account management – single point of contact​

Well defined governance structure

Clearly defined escalation rules/processes

24/7 Support Portal​

Well structured SLAs​

Access to Center of Excellence​

Robotic Process Automation as a Service​

New RPA BOT Development​

Incident Management​

Release Management​