Essen HealthCare Case Study

90% faster invoice & expense processing with KTech’s AP Automation AI — powered by AI Agents and
AI-powered OCR, integrated with NetSuite + ENVI.

At a Glance

Technologies: AI Agents, AI-Powered OCR, AI/ML, Intelligent Workflow Engine

35,000+

invoices per year

1 minute

avg. processing per invoice

1,000+

vendors supported

70,000+

PO lines & receipts integrated

2-month

go-live

Core Challenges in AP and Invoice Management

The Challenge

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 ✓

Invoice Visibility

Invoices stuck in email or procurement queues awaiting manual 3-way match, slowing payments.

 ✓

Manual Processing

Duplicate entry across ENVI and NetSuite created errors and wasted effort.

 ✓

Approval Bottlenecks

Fragmented email approvals with no centralized workflow.

 ✓

Matching & Compliance

Manual PO/receipt matching and manual vendor statement reconciliation; limited auditability.

 ✓

Timeliness & Accuracy

Delayed GL coding and uploads resulted in late payments and reduced reporting accuracy.

The Solution: AP Automation AI

KTech deployed an AI-first AP Automation platform powered by always-on AI Agents and AI-powered OCR, fully integrated with NetSuite and ENVI. The solution automates invoice and expense processing end-to-end, enabling real-time reconciliation and intelligent decision-making.

BUSINESS VALUE | KTech Products

People

  • Organizational Readiness
  • IT Organizational Structure
  • Staff digital skill evaluation
  • Company training, coaching, and support needs

Rapid Digital Transformation-Assessment & Roadmap | KTech Products

Business Process

  • Review of current processes
  • Business process improvements
  • Analysis of repetitive tasks (for automation)
  • Business Rules Definition

Rapid Digital Transformation-Assessment & Roadmap | KTech Products

Repetitive and Length business processes

  • Technical Script Creation
  • Process Scheduling
  • Exception Handling
  • Documentation
  • Defined Road Map to automate or semi-automate using OCR, RPA, ML, UI/UX

What the Platform Does

AI Agents for intake

Across EDI, Non-EDI (PO & Non-PO), Utility/Recurring, and scanned uploads.

AI-powered OCR

Extracts from PDF/PNG/JPG and handwritten invoices; semantic item matching for inventory.

Validation & matching

With configurable tolerances and intelligent exception reports.

Autonomous approvals

with threshold-based no-touch processing.

NetSuite & ENVI integration

Bills, receipts, POs synchronized; payment workflows triggered.

AI Agents for intake

Role-based access, vendor-level visibility, full audit trail.

Metrics Card

90% faster

Invoice & expense processing

100% accuracy

AI-powered OCR extraction

60 days

Time to go-live

Better vendor relations

On-time payments, fewer disputes
Our assessment process is well-defined

We create a comprehensive roadmap based on your digital transformation goals, short-term, intermediate, and long-term goals.

We make a difference

KTech’s AP Automation AI transformed Essen HealthCare’s AP operations from manual and error-prone to real-time, intelligent, and scalable. By leveraging always-on AI Agents, AI-powered OCR, and deep NetSuite + ENVI integration, Essen achieved rapid results, stronger compliance, and long-term financial agility.

Get in touch