Cognitive process automation in oil and gas with KTECH Chatbots
Optimizes front end business operations with chatbots to gain unfair competitive advantages to enhance customer interactions.
Procurement processes have become complicated for end-users, and it would require external help and consultation. Right from logging into the e-procurement system to undergoing self-assessment, submitting qualification forms, utilizing search filters, registering products, taking part in the bid process, filling out the contract documentation, and many.
To solve these Q&A requests, people connect over the phone, which is time-consuming during business hours and causes numerous delays, resulting in delaying the contract fulfillment, which could result in USD millions of losses monthly. AI chatbot is the right solution to this challenge.
KTECH offers effective AI assistant based service over the NLP platform that provides 24/7/365 consulting to its end-users, giving instant and accurate answers to the customer queries.
Free up your aging workforce from mundane and repeatable front end processes with Cognitive smart agents.
24/7 instant answers to user requests
Automates handling of up to 75% of user requests
Leverages productivity and saves a significant amount of time
Low Cost to implement
Areas Where AI Chatbots Fit in the Oil & Gas Industry
AI & Chatbots increases efficiency & improves ROI with new opportunities while improving upstream, midstream, and downstream customer communications in various areas.
Bots help in providing information such as Checking delivery status & Showing delivery details.
Invoices & Billing
Bots help in generating invoices for the shipments/deliveries from the past & ongoing.
Integration with RPA/CRM/ERP
Bot combined with the power of RPA/CRM/ERP helps to automatically classify, extract, and validate the information from different sources.
Chatbots can return pre-programmed answers to the service's frequently asked questions – the rates, the refund conditions, the served destinations, and the delivery terms.
Power a better customer experience with KTECH’s AI Chatbot
Boost customer satisfaction by introducing KTECH’s AI Chatbots, as the frontline of your support.
Deploying smart bots can intelligently engage with your customers and handle complete customer journeys. KTECH helps oil and gas companies develop and execute a comprehensive and agile chatbots strategy that leverages intelligent automation to seize opportunities and deliver value. We are focused on leveraging the power of chatbots technology to drive efficiency and returns across an organization, from strategy to execution.
It’s time to move away from 9-5 support. It’s time to automate with KTECH’s AI Chatbot.